We have partnered with MyCase(R) to manage our client experience. MyCase provides a central place for our firm to efficiently communicate and collaborate with clients so we can exceed your expectations with ease.
The MyCase Client Portal enables you to effortlessly and securely share messages, documents, and upcoming events from within MyCase, keeping clients up-to-date with less effort than a phone call. And, MyCase records and stores all messages (including emails, text messages, and call logs), so that you have a complete and always available record to reference.
2-way text messaging
MyCase provides 2-Way Text Messaging so our firm can conveniently connect with clients and be confident messages are both received and responded to quickly. And because text messaging is built into MyCase, our firm has a centralized record of all communication, keeping everyone in the firm up-to-date.
Easy, instant file sharing
MyCase enables attorneys, staff, and clients to easily upload and share case files, with no complicated steps to take. Once files are added into MyCase, comments can be added to each file, enabling swift collaboration and clear communication. And you don’t need to worry about missing a thing — MyCase notifies us anytime a client has sent a message, uploaded a document, or commented on an event.
Send invoices in a flash
With MyCase, we can send invoices directly to our clients, ensuring that nothing gets “lost in the mail” (or email). Clients are notified when they receive the invoice and can immediately access, review, and even pay online; MyCase will even remind clients when a payment is past due.
Client portal security
You can rest assured that all files, messaging, events and more stored in MyCase are safe and secure. MyCase employs best-in-class security technology and practices, like 128-bit SSL encryption for data transmission and 256-bit AES encryption when storing data. This level of security means you’ll never have to worry about anything falling into the wrong hands.
You can also download the MyCase app via the apple or android playstore.